Business Process Configuration Specialist

  • Full-time

Company Description

Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development.

Arηs Group was acquired by Accenture in July 2024.

Job Description

ARHS Group – part of Accenture – is looking for a detail-oriented and experienced Business Process Configuration Specialist for one of our clients at the EU Institutions in Brussels, to support the development and operation of corporate information systems that drive the client’s Digital Transformation and policy implementation. This role focuses on digital solutions particularly in the area of Structural Funds.

You will be part of a team responsible for configuring and supporting workflows within the MyWorkplace tool, ensuring that business processes are implemented effectively and in line with strategic objectives.

Role & Responsibilities

  • Configuring the MyWorkplace platform based on detailed business and functional analysis documents.
  • Collaborating with business analysts and stakeholders to understand requirements and translating them into platform configurations.
  • Providing application support for the MyWorkplace tool, including issue resolution, user assistance, and system monitoring.
  • Ensuring that configured processes align with regulatory and operational requirements.
  • Maintaining documentation of configurations, procedures, and support activities.
  • Contributing to the continuous improvement of digital workflows and user experience.

Qualifications

Your profile

  • Strong analytical, problem-solving, and communication skills.
  • Ability to work effectively in a multicultural and multilingual environment.
  • Proficiency in English.

Technical skills

  • Experience configuring business process tools or workflow platforms (experience with MyWorkplace is a strong asset).
  • Ability to interpret and implement configurations based on detailed analysis and specification documents.
  • Familiarity with EU Structural Funds or Shared Management processes is highly desirable.
  • Proven experience in application support, including troubleshooting, user support, and incident resolution would be considered an asset.

Additional Information

WHAT´S IN IT FOR YOU?

  • We value your contribution, which is why we offer a competitive and attractive salary package.
  • Your wellbeing is our priority – from day one, you are covered by a comprehensive health insurance plan.
  • Benefit from a convenient meal allowance provided through a ticket restaurant card.
  • Take part in impactful projects that make a difference at both the national and European level.
  • Continue to grow with us through in-house training sessions and a wide range of online learning opportunities.
  • Join a collaborative culture where we regularly celebrate achievements and milestones together.
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