Unified Communication Engineer

  • Full-time

Company Description

Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, digital trust, cloud, data science, mobile development, machine learning and infrastructure services.

We are composed of 16 entities across 8 countries worldwide that are unified by the Arηs Group, with more than 2500 consultants. This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.

Established in 2016, the Greek entity Arηs Developments Hellas aims to extend Arηs Group activities dedicated to the European market providing high-quality services in Software Development, covering the entire application development lifecycle.

Job Description

Tasks:

  • Administration of Exchange Servers
  • Administration of Skype for Business Servers
  • Administration of Exchange Online service
  • Administration of e-mail archiving solution
  • Acting as 2nd line of support, processing related in different environments (production, testing, development) 
  • Troubleshooting reported incidents and problems and updating status of open requests in the ticketing system in a timely manner
  • Liaising with other administrators and harmonizing solutions and processes
  • Architecting long term changes to the Exchange platform
  • Contribution to specifications for solutions based on or integrated with Exchange
  • Liaising with developer teams in aligning topologies and configuration of Exchange platforms according to the need of the project
  • Architecting long term changes to the Skype for Business platform
  • Contribution to specifications for solutions based on or integrated with Skype for Business
  • Liaising with developer teams in aligning topologies and configuration of Skype for Business platform according to the need of the project
  • Maintenance of system documentation
  • Participate in the development of documentation for new solutions
  • Reporting on activities

Qualifications

Who you are:

  • Bachelor's Degree plus minimum of 8 years IT professional experience
  • At least 2 years (full time) experience at the similar position
  • Excellent practical knowledge of Microsoft Exchange Server technology
  • Practical experience with administering Microsoft Skype for Business Server 
  • Experience in administration of complex Exchange topology deployed in distributed environments
  • Expert in optimizing, tuning and planning capacity of Exchange Server
  • Experience in optimizing, tuning and planning capacity of Skype for Business Server
  • Experience in Exchange patch management
  • Experience in Skype for Business patch management
  • Expertise in analysing and troubleshooting large-scale distributed systems
  • Very good communication skills (in written and verbal communication) in English Level B2
  • Very strong sense of responsibility
  • Accuracy and attention to details
  • Very good organizational skills
  • Supportive and helpful personality with co-operative and service oriented attitude

Specific Requirements:

  • Holding at least one of following Microsoft certificates
  1. Microsoft 365 Certified: Enterprise Administrator Expert with M365 Certified: Messaging Administrator Associate
  2. Microsoft 365 Certified: Enterprise Administrator Expert without M365 Certified: Messaging Administrator Associate
  3. M365 Certified: Messaging Administrator Associate
  4. MCSE: Productivity Solutions Expert with passed exam "Exam 70-345: Designing and Deploying Microsoft Exchange Server 2016"
  5. Microsoft 365 Certified: Exchange Online Support Engineer Specialty
  • Experience in administration of Exchange Hybrid
  • Experience in administration of MS Teams
     
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