Technical Writer

  • Full-time

Company Description

Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services.

We are composed of 13 entities across 6 countries that are unified by the Arηs Group, with more than 1750 consultants.

This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.

Our success can be attributed to the synergy among our nine complementary entities, combined with our methodologies, which are based on the Rational Unified Process (RUP) and the Scrum agile software development framework.

Established in 2016, the Greek entity Arηs Developments Hellas aims to extend Arηs Group activities dedicated to the European market providing high-quality services in Software Development, covering the entire application development lifecycle: starting with user requirements, business process redesign and specifications, to continue with development, testing and application maintenance.

Job Description

We are currently looking for an experienced Technical Writer to join one of the biggest European organizations in Warsaw, Poland.

Tasks:

  • Composes technical documents including user guides, manuals, bulletins, publications, training manuals, process documentations, workflows, contextual help and special reports 
  • Develops policies and guidelines for format and style for documents in order to ensure consistency across all deliverables
  • Provides Quality Assurance for all documents produced under the project/contract
  • Confers with staff in the development of formats, graphics, and layout of publications; organize and coordinate the composition of material and drafting of forms suitable for reproduction
  • Develops executive level reports/briefings from strategy papers and analytical reports.
  • Synthesize key messages out of reports to convey information as required
  • Recommends and implements improvements and automation of development of documentation for greater efficiency and quality
  • Manages document repository, manage versions and releases
  • Implements and maintains tools for development and management of technical documentation
  • Provides QA for software system interactions and messages addressed to the end user
  • Manage standard project vocabulary

Qualifications

  • Bachelor's Degree plus minimum 5 year IT professional experience
  • No certification is required
  • Experience of writing technical documentation in the field of ICT including requirements documents, project management documentation, user and system guides and contextual on-line help
  • Presents excellent command of English, at least at C1 level
  • Expert in providing technical, user and project documentation in the domain of the LOT
  • Thorough knowledge of ICT terminology and concepts
  • Expert in determining documentation needs (in both contents and form) based on continuous collaboration with users, designers, programmers, system and network engineers and an understanding of the project and its products 
  • Well versed with graphical design, authoring and office automation software
  • Experience in developing document management policies
  • Expert in creating and delivering presentations and training
  • Able to recommend and configure tools supporting development and maintenance of technical documentation e.g. WIKIs, MOSS and similar
  • Understands software development technologies and their limitations
  • Ability to rapidly absorb technical information
  • Ability to communicate clearly with technical and non-technical audiences
  • Ability to interface, communicate, and translate information delivered by programmers
  • Presents excellent communication skills
  • Careful about high quality of the contents and form of the technical documentation
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