You are talented, motivated and ambitious? Then, we will be more than happy to meet you!

Arηs Cube is looking for a Application Support Engineer (M/F) to provide support to applications and projects within IT Services environment and ensure that maximum service level is provided to customers on a 24-hour basis.

Your main responsibilities will be:

• Prepare, set-up and maintain the different environments required, according to the project phases (development, testing…) with our infrastructure provider
• Implement, integrate and support third party software as well as internally developed applications within the IT Services
• Support the production environment 24/7 and solve business and IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers on a 24-hour basis
• Analyze problems, resolve issues and perform monitoring, tuning and optimization of performance of in-house IT applications as well as third party software whilst ensuring maximum availability and service to customers
• Ensure the integrity of the production environment and implement upgrades or new products that are critical for the daily operational business
• Create and update all documents related to applications and their supporting systems
• Perform all other duties as assigned

Your Profile:

• Equivalent to the completion of at least 3 years of college coursework in computer science, management information systems or a closely related field or equivalent work experience
• 3-5 years of experience in a similar position, ideally in the banking or financial sector
• Hands-on knowledge of enterprise server and desktop operating systems, applications and scripting such as:
  • Linux, AIX, Microsoft Windows
  • Oracle, Microsoft SQL Server
  • Microsoft SharePoint (administration and site creation/management)
  • WebSphere Application Server, Apache Tomcat
  • Ansible
  • IIS (Internet Information Services)
  • Unix/Linux scripting, PowerShell, PL SQL, VBScript, Python
• Experience with electronic document management solutions such a Documentum is a major asset
• Previous experience providing IT support in a 24-hour operational environment preferred
• Knowledge on a Scheduler tool such as Tivoli Workload Scheduler is considered as an advantage, as well as on Monitoring tools such as Opsview and Dynatrace Skills
• Communication Skills in French and English (Verbal, Written, Interpersonal, Proactive listening)
• Agile & Devops enthusiastic
• Ability to conduct research into software development and delivery concepts, as well as technical application issues
• Ability to demonstrate proficiency with applications troubleshooting principles, methodologies and incident resolution
• Willingness to work weekends as required as well as to perform on-duty activities

ARȠS?

Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services.

We are composed of 17 entities across 9 countries that are unified by the Arηs Group, with more than 2500 consultants.

This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.

Our success can be attributed to the synergy among our nine complementary entities, combined with our methodologies, which are based on the Rational Unified Process (RUP) and the Scrum agile software development framework.

Our Vision and Values

Our vision is to be the most caring and reliable IT company on the market place for both clients and our people.

Our values are: caring, agility, excellence, innovation, continual improvement, and reliability.

Our values support our vision by leveraging excellence, striving for results, ensuring commitment and promoting adaptability.

Our Culture

We work in close partnership with our customers, turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible, independent and responsive organization.

Our Brand

The ArȠs (pronounce [aris]) name comes from Greek Mythology. ArȠs is the son of Zeus and the God of War – in our eyes, an accurate representation of the intelligence, strategy, leadership and vision that are essential in business.

Don’t hesitate! Join our team

What you’ll get:

An informal hierarchy and work environment:

Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests.

An attractive salary package:

With an attractive salary and benefits package – including advantageous fringe benefits – you’ll be paid for what you love to do.

A strong corporate culture:

You’ll join a dynamic team of smart and ambitious people. From the way we hire, to the way we relate to our clients – our values from the foundation of the way we work.

Learning & development opportunities:

We constantly invest in our people and are committed to providing individual development opportunities to help you continue to grow and stay happy and satisfied at work.

Exciting projects:

You’ll take ownership of various projects for both public and private clients: calling for creativity and innovation, at the cutting-edge of technology.

A rock solid company:

With more than 250 customers, and 25% turnover growth in FY2022, you’ll join a business with a sustainable and growth-oriented plan.

But let’s talk about it face to face!

You have the qualities as listed above? Please, apply & send us your CV, which will be processed in full confidentiality.

You don’t have all the above requirements but own a great part of them? You can send us your CV too because we will give you the opportunity to grow up with us.