Unified Communications Engineer

  • Full-time

Company Description

Want to skyrocket your career with rock-solid company? With over 2200 employees, we’re still growing, and searching for new colleagues who appreciate working on challenging projects with new technologies, methodologies, in a professional & enthusiastic environment! Interested?

ARHS Cube which is part of the ARHS Group is focused on Infrastructure and System services in Luxembourg is looking for a experienced Unified Communications Engineer (M/F)!

Job Description

  • Design, Implement and Maintain UC solutions
  • Install, configure and maintain operating systems, applications and tools
  • Prepare and execute test plan
  • Propose and contribute to technical improvement plans
  • Diagnose problems and conduct troubleshooting.
  • Guide users with clear instructions.
  • Ensure client satisfaction
  • Interact and co-operate with vendors
  • Contribute actively to Teams synergy
  • Report customer feedback and potential requests.
  • Assist in the creation of technical documentation and manuals.

Qualifications

  • Education: minimum BAC +2 in computer sciences or equivalent
  • Knowledge with deploying and configuring unified communications, such as Skype for Business/Teams, Cisco Unified Communications Manager, IP telephony & Video conference,
  • Knowledge of IP Trading solutions: Opentrade, IPC Unigy, IP Trade
  • External gateways (Session Border Controller and Public gateways)
  • Knowledge of voice protocols: SIP, SCCP, MGCP, H323, T38
  • Understanding of networking and core Internet Protocols such as TCP/IP, DNS, SMTP, HTTP and routing in distributed networks
  • Knowledge of Windows 10 / SCCM / Active Directory, Citrix and/or VMware horizon is an asset.
  • Experience in SBC’s (Session Border Controllers)
  • Experience with video conferencing systems: Cisco or/and Polycom
  • Good social, verbal and written communications in French and English, analytical and presentation skills
  • Attention to detail, organized.
  • Ability to handle customer critical issues and work in difficult situations
  • Ability to perform self-directed learning in a rapidly changing environment
  • ITIL knowledge.

You will delight us if you have:

  • Knowledge of UC third party applications: Peterconnects, Anywhere365, PEXIP
  • Knowledge of Voice recording technologies: Verba Verint, ASC, NICE
  • Knowledge of IP fax solutions: Rightfax

Additional Information

ARȠS?

Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services.

We are composed of 14 entities across 6 countries that are unified by the Arηs Group, with more than 2200 consultants.

This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.

Our success can be attributed to the synergy among our nine complementary entities, combined with our methodologies, which are based on the Rational Unified Process (RUP) and the Scrum agile software development framework.

 

Our Vision and Values

Our vision is to be the most caring and reliable IT company on the market place for both clients and our people.

Our values are: caring, agility, excellence, innovation, continual improvement, and reliability.

Our values support our vision by leveraging excellence, striving for results, ensuring commitment and promoting adaptability.

Our Culture

We work in close partnership with our customers, turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible, independent and responsive organization.

Our Brand

The ArȠs (pronounce [aris]) name comes from Greek Mythology. ArȠs is the son of Zeus and the God of War – in our eyes, an accurate representation of the intelligence, strategy, leadership and vision that are essential in business.

 

Don’t hesitate! Join our team

What you’ll get:

An informal hierarchy and work environment:

Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests.

An attractive salary package:

With an attractive salary and benefits package – including advantageous fringe benefits – you’ll be paid for what you love to do.

A strong corporate culture:

You’ll join a dynamic team of smart and ambitious people. From the way we hire, to the way we relate to our clients – our values from the foundation of the way we work.

Learning & development opportunities:

We constantly invest in our people and are committed to providing individual development opportunities to help you continue to grow and stay happy and satisfied at work.

Exciting projects:

You’ll take ownership of various projects for both public and private clients: calling for creativity and innovation, at the cutting-edge of technology.

rock solid company:

With more than 200 customers, and 30% turnover growth in FY2021, you’ll join a business with a sustainable and growth-oriented plan.

 

But let’s talk about it face to face!

 

You have the qualities as listed above? Please, send us your CV, which will be processed in full confidentiality, by clicking the button "I'm interested"

 

You don’t have all the above requirements but own a great part of them? You can send us your CV too because we will give you the opportunity to grow up with us.

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