The Data Center IT Technician is responsible to ensure the patching and logistics activities of the Information Technology infrastructure, including network & server hardware installation. Patching activities mainly aim at installing and removing various end-to-end connections between identified device ports, inside the Computer Rooms. They also aim at performing logical configurations on LAN connections, testing, fixing, tracing and labelling existing connections, as well as inventorying existing connections on the devices. Logistic activities aim at installing, removing, relocating various active devices, including their transport between the premises in scope.

Responsibilities are wide ranging including participating in Service Improvement initiatives and interact with peers and customers: Identify and escalate problems; provide administration, technical support for the IT Patching and Logistics service; including 3rd party, e.g.:

• Build technical documentation, policies, and operating procedures
• Prioritize and execute tasks in a fast paced environment
• Participate in and manage technical project work
• Own, identify, diagnose and manage issues to resolution
• Installation planning and co-ordination
• Activity report management including Incident/Request/Problem follow-up and escalation management including monitoring and reporting of the SLAs
• Ensure pro-active evolution & optimization of service delivery organization, methods and tools
• General review of patching and adherence to best practices including maintaining records of DC patching equipment and tools

• Knowledge of Data Centre environment
• Knowledge of a server room infrastructure (structured connection, patch panels, etc.)
• Good knowledge of cabling standards (RJ45 cat6, cat6a, cat7)
• Good knowledge of fiber type (OM3, OM4, crossed, straight) and connectors (LC/LC, LC/SC)
• ITIL Professional Certification is considered as an asset
• General working knowledge of Microsoft Office Suite desktop applications
• Ability to work and communicate in a multi-cultural environment
• Ability to accurately perform cable testing and certification (Fibre and copper) is considered as an asset

ARȠS?

Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services.

We are composed of 14 entities across 6 countries that are unified by the Arηs Group, with more than 2200 consultants.

This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.

Our success can be attributed to the synergy among our nine complementary entities, combined with our methodologies, which are based on the Rational Unified Process (RUP) and the Scrum agile software development framework.

Our Vision and Values

Our vision is to be the most caring and reliable IT company on the market place for both clients and our people.

Our values are: caring, agility, excellence, innovation, continual improvement, and reliability.

Our values support our vision by leveraging excellence, striving for results, ensuring commitment and promoting adaptability.

Our Culture

We work in close partnership with our customers, turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible, independent and responsive organization.

Our Brand

The ArȠs (pronounce [aris]) name comes from Greek Mythology. ArȠs is the son of Zeus and the God of War – in our eyes, an accurate representation of the intelligence, strategy, leadership and vision that are essential in business.

Don’t hesitate! Join our team

What you’ll get:

An informal hierarchy and work environment:

Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests.

An attractive salary package:

With an attractive salary and benefits package – including advantageous fringe benefits – you’ll be paid for what you love to do.

A strong corporate culture:

You’ll join a dynamic team of smart and ambitious people. From the way we hire, to the way we relate to our clients – our values from the foundation of the way we work.

Learning & development opportunities:

We constantly invest in our people and are committed to providing individual development opportunities to help you continue to grow and stay happy and satisfied at work.

Exciting projects:

You’ll take ownership of various projects for both public and private clients: calling for creativity and innovation, at the cutting-edge of technology.

A rock solid company:

With more than 200 customers, and 30% turnover growth in FY2021, you’ll join a business with a sustainable and growth-oriented plan.

But let’s talk about it face to face!

You have the qualities as listed above? Please, send us your CV, which will be processed in full confidentiality, by clicking the button "I'm interested"

You don’t have all the above requirements but own a great part of them? You can send us your CV too because we will give you the opportunity to grow up with us.