Salesforce Consultant - Data Cloud

  • Full-time

Job Description

Experience: 8+ years
Must Haves:

  • Configure and optimize Data Cloud platform to meet business needs.
  • Integration of Data Cloud with
    • Salesforce CRM
    • Salesforce MC
    • Salesforce Marketing Intelligence
    • Websites/microsites - using SDK method (setup connectors, sitemaps, schema, data streams)
    • Snowflake
    • Other sources
  • Set up and manage data streams from various sources, ensuring seamless data flow
  • Configure and develop criterias for Identity management, data transformations and calculated insights
  • Configure and develop Lead scoring based on customer data from CRM and engagement data from different touchpoint such as website, MC engagement using data transformations and calculated insights
  • Configure data transformations for data lake objects
  • Develop and maintain data models that enhance data quality and usability.
  • Assist in the creation of data segments and support marketing and analytics teams.
  • Monitor the platform to detect and resolve disruptions or errors promptly
  • Onboard, train, and support new users on Data Cloud functionalities.
  • Work closely with business stakeholders to gather and understand
    requirements.
  • Provide consultation to business stakeholders on best practices.
  • Advise business stakeholders on utilizing new features that align with their use
    cases

 

Good to Haves:

  • Experience with other data management platforms such as Snowflake, BigQuery, Amazon Redshift, etc
  • Experience with other data visualisation tools such as Power BI, Tableau, Looker, Google Data Studio, etc
  • Experience with CRMA (Customer Relationship Management Analytics) dashboards, including:
    • Requirements analysis
    • Configuration
    • Data mapping