- Karada Kharidge Rd, Baghdad, Iraq
Our specialty in the Iraqi market is to sell, distribute, operate, install, decorate, design and innovate green energy-efficient lighting systems.
- Prepare reports for analysis of product failure trends and service ability issues
- Carry out assignments in a professional way according to quality requirements and are finished in time.
- Assist Manager with facilitating Product-specific escalations
- Participate in Product line cross-functional collaboration
- Analyze, evaluate and work to resolve technical inquiries and issues.
- Assist in identifying technical problems by researching customized environments
- Assist in identifying tools & solutions to better troubleshoot technical problems.
- Facilitate communication of issues/resolution to customers & appropriate internal staff.
- Perform software upgrades/updates on the hardware.
- Identify product problem areas and provide detailed documentation of the issue.
- Customer Service.
- Advanced level in English Language
- Computer Literacy(MS, Must work on Dialux, photoshop, AutoCad)
- 1-2 Years of experience
- Male Only