Associate Business Analyst

  • Full-time

Company Description

ALICE Training Institute is looking to add talented and professional individuals to our team. We work with organizations across the United States, providing them with new safety and business opportunities.

Our constant drive to be the leaders in the revolution of active shooter response training is what makes our team so effective. We’re always working to create new stories of safety protocol improvement; from schools and healthcare facilities, to police departments and everyday businesses. Our active shooter training classes, held across the nation, teach skills that improve your chances of survival anywhere you go in life.

Job Description

The Associate Business Analyst will work alongside other personnel in various departments to help them fully utilize all tools provided by the company, such as software and tech-related components, and assist in using analysis tools to improve productivity.   This is a full-time entry level position and will play a vital role in developing reports, analytics, trends and conclusions that will be utilized to drive and shape future strategy.

       Develops reports, dashboards, and processes to continuously monitor data quality and integrity in IT systems.

       Use, maintain and help administer legacy IT system.

       Develops, tests and deploys custom fields/objects, forms, workflows, interfaces, records, triggers, and user roles to meet business requirements in CRM (Salesforce).

       Collaborates with departments to understand needs and incorporate processes, as well as identify changes for the improvement of productivity, integration and decrease costs.

       Develops new/ad hoc reports when required.

       Assists in researching, planning, and recommending software choices to satisfy the organization’s business requirements.

       Other duties as assigned.

Qualifications

       Bachelor’s degree in related field, or equivalent work experience.

       Proficient in Microsoft products.

       Proactive, highly motivated, and results oriented.

       Enjoys working with people, understanding their needs, and solving their problems.

       Ability to effectively communicate with both technical and non-technical audiences.

       Strong organization skills, as well as the ability to meet deadlines and follow instructions.

       Professional demeanor and team player.

       Salesforce or CRM experience preferred.

Additional Information

ALICE Training Institute LLC is an Equal Opportunity Employer. ATI Does not discriminate in its employment decisions on the basis of race, color, religion, gender, age, national origin, citizenship, disability, genetics, status as a disabled or Vietnam veteran or any other protected characteristic as established by applicable federal, state or local law. Equal Employment Opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment at ATI.