Fairness feels good 

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first. 

AFCA is undertaking a significant expansion of its remit through the Scams External Dispute Resolution (EDR) Project, a critical initiative that will shape how Australians are protected in an increasingly complex financial environment.

We’re looking for a Finance Business Partner to play a pivotal role in designing, influencing and implementing financial change for this landmark program. This is a high-impact opportunity for a commercially astute finance professional who thrives at the intersection of strategy, modelling and stakeholder partnership.

As AFCA’s Finance Business Partner – Scams EDR, you will be a key advisor to senior leaders, working closely with the Scams EDR project team, the broader Finance function, and cross‑functional stakeholders across the organisation.

You’ll lead financial reporting and modelling for the project, support the review and implementation of AFCA’s funding model, and ensure financial integrity as the Scams EDR transitions from design into delivery. This role sits within Corporate Services and reports to the Senior Manager – Finance Business Partnering & Transformation.

What you’ll be doing

In this strategically focused role, you will:

• Lead project financial reporting, including grant agreement obligations
• Act as the primary point of contact for all Scams EDR finance-related queries
• Build and maintain driver‑based financial models covering revenue, costs, capital expenditure and cash flow
• Conduct sensitivity analysis and scenario modelling to support executive decision making
• Integrate financial model outputs into AFCA’s annual budget processes for the Scams EDR program and operations
• Support the review, approval and implementation of changes to AFCA’s funding model in the context of Scams EDR
• Represent AFCA in responding to external stakeholder and funding model queries
• Collaborate closely with internal stakeholders to develop recommendations and implementation approaches
• Manage vendor engagements, systems testing and validation related to funding model and financial system changes
• Partner with internal IT, data teams, auditors and third‑party suppliers to ensure robust, end‑to‑end delivery

This is an initial 18-month contract role.

What you’ll bring

You’re a confident finance partner with strong technical capability and the presence to influence at senior levels. You’ll also bring:

• Tertiary qualifications in Accounting, Finance, Economics or a related field
• CA or CPA qualification
• several years’ experience in financial analysis, commercial finance or business partnering roles
• Advanced financial modelling capability, including driver‑based models and scenario analysis
• Strong systems expertise (e.g. Microsoft D365 FinOps, SAP, Oracle) and advanced Excel skills
• Exceptional analytical skills, attention to detail and a high level of numeracy
• Clear, persuasive communication skills with the ability to translate complex concepts for diverse audiences
• Proven ability to manage competing priorities and deliver under pressure
• A collaborative mindset and experience working with cross‑functional stakeholders
• High ethical standards and a strong commitment to confidentiality

Additional Information

• BOSS Best Places to Work 2024 –credited for its culture, engagement and flexible working arrangements. 
• Most Inclusive Workplace 2024 – Australian HR Institute (AHRI) Awards. 
• Employer of Choice Public Sector and NFP – Australian HR Awards 2023 
• Bronze AWEI Accreditation 2024 – Recognised for LGBTQ+ workplace inclusion. 
• Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity. 

• Hybrid working – Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing. 
• Inclusive leave options – Flexible public holidays, 20 weeks paid parental leave, gender affirmation leave, women’s health leave, and paid time off over Christmas. 
• Locations – A team of over 1,200 dedicated professionals based in modern Melbourne and Sydney CBD offices. 

To apply 

If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply—even if you don’t meet every single criterion. 

We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at [email protected]. 

AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.