Aviation Client Account Manager
- Full-time
- State/Province: Nevada
- Business Group: DCS
- Offered compensation will be based on location and individual qualifications. The expected range is: $200,000.00 - $275,000.00
- Legal Entity: AECOM Technical Services Inc
- Business Line: Transportation
- Work Location Model: Hybrid
- Operating Group: Group Support
- Primary Location: US - Las Vegas, NV - 600 S Grand Cen
Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM seeks an experienced Business and Sales Executive for key Client Account Management (CAM) role as part of its growth-focused program, for our Las Vegas office. The CAM is a high-visibility role that provides selected candidates with an opportunity to influence AECOM’s internal strategy through sales and business development leadership while building long-term relationships with key airport market sector clients. The CAMs will report to the Regional Market Sector Leader.
Job Responsibilities
Account Management
- Establishes and proactively maintains strong professional relationships and credibility with airport accounts.
- Acts as a business partner and "extension" of the customer's executive management team.
- Builds short-term and long-term growth and engagement plans (three years or more) for the customer using Account Business Planning processes that will be developed within Salesforce.
- Provides the business rationale and risk assessment for making AECOM investments in each customer account by building strong business cases that crystallize value propositions.
- Employs a consultative selling approach to develop compelling business cases to differentiate and highlight the value of AECOM's solutions and win targeted business.
Business Development
- Positions and maps AECOM capabilities to customer business objectives and key initiatives.
- Leverages existing relationships and engagements to spawn new business with key airlines that results in on-going profitable revenue growth for AECOM.
- Works to identify AECOM executives and other company resources with whom to build and nurture client relationships across business lines and geographies.
- Builds, monitors, and orchestrates sales pipeline activities across a key airline portfolio to advance, invest in or divest of opportunities.
- Demonstrates a high level of motivation and entrepreneurial ability in supporting pursuits and closing of deals.
- Plans, manages and supervises proposal efforts in concert with the capture managers, the marketing and sales operations teams, and with resources from within the AECOM operation organization.
- Keeps abreast of the industry and business challenges and leverages this knowledge to focus on direct sales activities.
People and Relationship Management
- Coordinates all AECOM activities for the account (e.g. sales activity, marketing programs, executive forums, alliances, partnerships, delivery of on-going engagements and client satisfaction surveys).
- Actively engages the Executive Sponsor and selectively leverages other senior AECOM executives to build strategic relationships which favorably position long-term business opportunities for AECOM and are complementary to overall account activities.
- Motivates and supports sales teams in selling; counsels and supports individuals through selling challenges.
- Mentors’ junior sales and operation staff in business development and proposal development.
Project Management
- Performing a wide array of aviation-related civil design, planning, construction support, and client management services for Airports
- Plan, direct, and monitor small and large multi-discipline projects involving design of airport engineering projects including runways, taxiways, aprons, vehicle service roads, airfield lighting and signage installation, navigational aids, drainage improvements, utility relocation and protection, and pavement rehabilitation.
- Mentor and develop staff, provide leadership and an environment which encourages teamwork, initiative and growth.
- Guide project teams on complex technical issues.
- Supervision, coordination, and production of several projects concurrently.
- Builds and maintains positive client relationships.
- Involved in marketing/business development including ability to market and win work.
- Develop strategy, prepare proposals, negotiate contracts, and execute projects.
- Coordinate staffing plan and workload though the entire project development duration while meeting project schedules and budgets.
- Control overall project cost and scope, schedule, and quality of work.
- Implement project QA/QC and work with Finance & Accounting, Controller, Department Manager, or Managing Principles for project reviews.
- Coordination with clients, funding agencies, FAA and local permit agencies.
Qualifications
Minimum requirements
- BA/BS in an Engineering, Planning, Architecture, or other technical field of study plus12 years of key account management experience or demonstrated equivalency of experience and/or education, including 4 years of leadership
- Ten or more years of business management experience within the aviation market sector.
- Experience in leading teams associated with the aviation market sector.
- Two or more years of working knowledge of major airport infrastructure programs
Preferred Qualifications
- Fifteen or more years of business management experience within the airport market sector.
- Well-known and highly regarded within the aviation industry.
- Demonstrated ability to work in a highly collaborative environment.
- Experience in professional services sales.
- In-depth knowledge of consultative selling approaches.
- Outstanding communication skills.
- Expert negotiation skills.
- Knowledge and/or willingness to quickly learn and adapt to AECOM's entire portfolio.
- CRM (Salesforce) experience is a plus.
Additional Information
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.