Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Responsibilities & Duties

• Monitor and complete cases received through the system.
• Perform review of client credit worthiness for new and existing clients.
• Maintain a close coordination with internal legal team in conducting credit review processes and ensure necessary approvals are obtained to complete the process.
• Setup new and/or modify existing client records in the Accounting System
• Perform data quality check, analysis, cleanup, evaluation & reporting
• Participate in various transformation initiatives including User Acceptance Testing (UAT), creation and/or revision of desktop procedures and monitoring of post Go-Live activities
• Work closely with various internal/external stakeholders to address issues/concerns pertaining to Customer Master Data requests/tasks
• May be involved in selected process transition activities.
• Participate in various stakeholder meetings
• Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution.
• Perform varied simple periodic and ad hoc tasks as assigned by the Billing Team Leader or Billing Manager.
• Address critical issues with the guidance of Team Leader within the prescribed turn-around time.
• May support Team Lead in data gathering and report generation.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Perform transition-related activities such as process training & desktop procedures creation.
• Support selected simple process improvement initiatives to streamline processes.

Minimum Requirements:

• Bachelor’s degree in Accounting/Finance or equivalent relevant courses
• 3-4 years of relevant professional experience in Master Data Management specializing in Customer Setup & Modification including credit management
• Advanced proficiency in MS Office tools
• Advanced knowledge and understanding of accounting standards and procedures and internal controls
• Experience working with ERP & CRMs e.g. Oracle, SAP, Service Now and Salesforce
• Experience in process improvements and other transformation activities is an advantage
• Experience in process migration/transition is a plus
• Experience working in a global engineering and consulting firm or similar in a shared service/BPO environment is preferred

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.