Accesa is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea, Bucharest, Timisoara and Munich and 19 years of experience in turning business challenges into opportunities and growth.

A value-driven organisation, it has established itself as a partner of choice for major brands in Retail, Manufacturing, Finance, and Banking. It covers the complete digital evolution journey of its customers, from ideation and requirements setup to software development and managed services solutions.

With more than 1,200 IT professionals, Accesa also has a fast-growing footprint, establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology. Coming together in strong tech teams with a customer-centric approach, they enable businesses to grow, delivering value for our clients, partners, industry, and community.

About the role:  

The role focuses on designing, implementing, and operating HR processes and frameworks (performance and engagement) that empower individuals to reach their potential throughout their journey within the organization. 

The role looks at ongoingly increasing the quality of the processes and level of alignment with the organizational needs/initiatives, as well as responding to business needs by creating and implementing new processes and frameworks. Collaboration with diverse stakeholders is integral to navigate the intricacies of process interactions with policies, functions, offices etc.   

Role Responsibilities 

• Actively contributes to helping the team achieve the set Key Results and KPIs, therefore supporting the development of the strategic initiatives and achieving the company OKRs. 
• Updates the processes or process assets ongoingly and in a timely manner, to keep up with organisational changes. 
• Identifies unaligned people processes and/or initiatives that have people processes as an outcome and whom could negatively impact existing processes. 
• Identifies organizational factors that could threaten the performance of the team's processes and raises their concerns to the functional management. 
• Works on and/or leads special and cross-functional project teams, as assigned by the management. 
• Has a good collaboration with the team members, stakeholders and other support functions, positioning themselves as trusted consultants. 
• Proactively seeks feedback to improve the employees' experience with the processes and verifying of they are operated according to design. 
• Functions as an internal consultant within the defined process or framework boundaries, providing analysis and recommendations for HR issues to stakeholders. 
• Ensure the quality of an end-to-end process by creating, implementing and maintaining more complex monitor and control mechanisms and regularly reviewing performance metrics. 
• Creates and maintains a comprehensive documentation for owned HR processes, ensuring accuracy and relevance and ensures the above is met, if the tasks are in other team member's responsibility.  
• Prepares and maintains regular or special reports according to the monitor and control process mechanisms or if requested by the team's management. 

  Real impact one step at a time 

• Offers support continuously to other members of the team, no matter the seniority, by sharing HR know-how and best practices and helping them navigate the organization, contributing to their professional growth. 
• Educates stakeholders ongoingly on the value of the owned processes, contributing to the overall success of the business. 
• Ensure the quality of process design by implementing rigorous analysis, conducting thorough discovery interviews or other methods, and having in mind the industry's particularities, while respecting HR best practices. 
•  Continuously ensure compliance with laws, policies and procedures of the owned processes. 

Professional opportunities 

• Engages in continuous learning and study to stay updated on the latest HR practices, project management and design thinking methodologies, as well as business terminology and overall practices. 
• Leads the implementation of new or updated HR processes, ensuring smooth transitions, with little supervision. 

Must have

• Min 7 years experience in HR 
• Relevant experience in managing HR processes in a large company, preferably in the IT Industry
• Project management and stakeholder management skills 
• Experience in driving HR processes by working with business leaders 
• Hight level of autonomy and independence 
• Capacity to research and gain relevant functional knowledge and expertise in order to develop, implement and operate the owned processes 
• Problem-solving ability 
• Advanced English skills 
• Intermediate Excel skills 
• Has the capacity to easily adapt to a VUCA (volatility, uncertainty, complexity and ambiguity) environment. 
• Consultancy mindset and skill 
• Easily adapts to new digital HR tools both as a user and as a process owner.  

At Accesa & RaRo you can:

Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing, covering social, physical, emotional wellbeing, as well as work-life fusion.

• Physical: premium medical package for both our colleagues and their children, dental coverage up to a yearly amount, eyeglasses reimbursement every two years, voucher for sport equipment expenses, in-house personal trainer
• Emotional: individual therapy sessions with a certified psychotherapist, webinars on self-development topics
• Social: virtual activities, sports challenges, special occasions get-togethers
• Work-life fusion: yearly increase in days off, flexible working schedule, birthday, holiday and loyalty gifts for major milestones