ABOUT YOU is one of Europe’s fastest growing e-commerce companies. Based in Hamburg and Berlin, we operate at the intersection of fashion and technology. Our mission is to rethink online shopping and make it personal and seamless. This takes more than good ideas. It takes people who take initiative and challenge the status quo. We believe in flat hierarchies, direct communication, and pragmatic decisions. No long approval chains. Just ownership, trust, and clear responsibility. We work hard, but we also believe in enjoying the ride together - over team lunches, afterwork drinks, company events, or a quick coffee in between meetings. If this sounds like you, ABOUT YOU could be the right place to bring in your perspective.

• Setup, configuration, and ongoing maintenance of laptops and peripheral IT equipment
• First-level technical support for employees, troubleshooting and resolving hardware and software issues
• Accurate tracking and maintenance of hardware and software asset inventories
• Active support and participation in internal IT infrastructure and projects (e.g., Okta, Entra, Intune, Jamf)

• Active enrollment in a relevant IT, Computer Science, or related degree program (min. one year till graduation)
• Foundational knowledge of core IT concepts and basic technical troubleshooting techniques
• Familiarity with Windows and/or macOS operating systems
• Prior experience with IT helpdesk environments or ticketing systems (considered a plus)
• Strong interpersonal and communication skills to effectively support internal users
• Ability to work both independently on assigned tasks and collaboratively within an admin team
• High motivation to learn and adapt quickly to new tools and technologies
• Experience with IT help desk tool like Jira Service Management
• Good communication skills and ability to work in a team
• Good English skills

Your perks at a glance: Visit our benefits page.

Simply apply online via our career page - we will get back to you as soon as possible!

A Place Where You Can Be You
We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are.
Different backgrounds and perspectives make us stronger and shape our culture in ways that matter.
What we stand for internally, we stand for as a brand: acceptance, inclusion, and a fairer approach to fashion.