There are jobs and there are careers. At A & A, our purpose is helping people and we want to partner with you to grow your career in customs brokerage and international trade. If you are looking for the opportunity to learn and grow your skills while working with a great team of professionals, then keep reading! 

Our team at A & A is looking to grow rapidly and we are seeking Customs Clearance Coordinators to join our team to provide support to our customers across various shifts throughout the day, evenings, and weekends.   

The ideal candidate, or candidates, will have previous experience working at a Customs Brokerage and working with various modes of transportation (air, ocean, highways, and rail) and is comfortable working independently to ensure shipments are handled in a timely manner. We are looking for driven individuals who are customer focused.

 About us: 

• A & A has been in business for 43 years and we specialize in customs brokerage - but we are not your average broker. 
• Our Glassdoor reviews are the best in the industry! - check us out at: https://www.glassdoor.ca/Overview/Working-at-A-and-A-Contract-Customs-Brokers-EI_IE1864045.11,43.htm  
• We have been certified as a Great Place to Work by our own employees!
• Our minimum wage starts at $20/hour. No job is paid less than this at A & A
• You can work from home, giving you the flexibility to work from anywhere!
• We have amazing benefits including our Honeymoon Hi-5 program that offers paid time off, Learning & Tuition reimbursement, and other paid time off programs not seen anywhere else
• We want to be the best broker and that means hiring the best talent. We partner with you to obtain Customs Certifications such as the CCS- a $2,000 bonus for completing
• We are available for our customers 365 days a year which means we have very a variety of shifts available that are flexible to accommodate full-time and part-time work

We invite you to bring your skills to our company and see what A & A has to offer.

Our Culture

We are a values-based organization and a dedicated group of professionals who value teamwork, learning and development, and cutting-edge innovation while having fun too! We take a great deal of pride in developing long-term relationships and in supporting our community and our environment.

Our Canadian office is excited to welcome Customs Clearance Coordinators to join the team! 

Major duties and responsibilities include, but are not limited to:

• Handling general inquiries professionally (internally and externally) over the phone, or through email
• Review documentation and prepare customs release entries for processing
• Communicate with customers to clear shipments, close entries, provide updates, and resolve paperwork issues and customs holds
• Handle and resolve difficult or challenging situations while maintaining first-class service to all internal and external customers
• Maintain strong knowledge of all ports across Canada and the USA
• Assign correct tariff classifications 
• Assist in ensuring that all entries are released, classified, and billed accurately and in a timely manner
• Responsible for ensuring that Canadian and U.S. customs regulations are adhered to when completing import and export documents to facilitate the movement of cross-border shipments
• Other duties as required

• Previous customs entry release experience
• Experience processing entries across different modes of transportation (highways, rail, air, ocean) is an asset
• Certified Customs Specialist (CCS) designation or Licensed Customs Broker (LCB) is an asset
• High work standards, high level of accuracy
• Ability to handle large volumes of work and meet tight deadlines
• Works well independently
• Strong customer service orientation
• Quick learner and a desire to learn
• Results-driven
• Ability to multi-task
• Strong communication skills

These positions will be fully remote, giving you the flexibility to work from anywhere! 

To learn more about us, visit: https://www.aacb.com/

#ServewithEthusiasm #MakeitHappen #PlayasaTeam #Learn&Grow

A & A Customs Broker is a fair and equitable company. We welcome and encourage applications from all candidates regardless of ethnicity, race, religious beliefs, disability, age, gender identity, or sexual orientation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.