4P’s, headquartered in Ho Chi Minh City, Vietnam, operates 40 worldwide restaurants. Our main restaurant, Pizza 4P’s, has 35 stores in Vietnam and manages global franchises like IPPUDO and ABOUT LIFE COFFEE BREWERS. Our core products are food and beverages, specifically pizza, with key differentiators of "House-made cheeses", "Earth-to-people" and "Omotenashi" hospitality.

Pizza 4P’s is an innovative Vietnam-based Japanese Italian pizza restaurant that started in Vietnam with a simple yet powerful mission: “Delivering Wow, Sharing Happiness”. We are known for crafting artisanal pizzas, homemade cheese, and unique East-meets-West flavors while embracing sustainability and community impact at the heart of everything we do. Today, we operate restaurants across Vietnam, Cambodia, Japan, India and Indonesia, and continue to grow with a vision of bringing people together through memorable dining experiences.

I. ROLE PURPOSE

The Senior Production Planner is responsible for creating, monitoring, and adjusting production schedules to ensure manufacturing processes run smoothly and efficiently. In the F&B sector, this role focuses on balancing inventory levels with customer demand while minimizing waste and ensuring food safety standards.

II. KEY ACCOUNTABILITIES

1. Production Scheduling & Capacity Optimization Develop and maintain production timelines to align manufacturing output with market needs.

• Develop weekly and daily production plans based on sales forecasts, inventory levels, and plant capacity.
• Evaluate machine and labor availability to optimize production lines and minimize downtime.

• Adjust schedules "on the fly" in response to equipment breakdowns, ingredient shortages, or urgent order changes.

2. Inventory Management & Material Control Oversee stock levels to ensure continuous production without excessive overhead.

• Monitor stock levels of finished goods and raw materials to prevent overstocking or stockouts.
• Strictly manage "First-Expiry, First-Out" (FEFO) protocols to ensure product freshness and safety.

3. Cross-Functional Coordination & Reporting Facilitate communication between departments and track operational efficiency.

• Act as a bridge between Sales, Warehouse, and Production departments to align supply with market demand.
• Explain technical production data to non-technical stakeholders, such as Restaurant or Sales Managers.

• Track and report on Key Performance Indicators (KPIs) including Schedule Adherence, Production Yield, and Waste levels.

Compliance & Restrictions

• Conflict of Interest Risks: Must maintain impartiality in procurement and production decisions to avoid favoritism. Must disclose any personal relationships with vendors or suppliers.

• Confidentiality & Information Security: Handles sensitive production data, sales forecasts, and proprietary recipes. Information security classification: Confidential.

• Compliance, Safety, or Legal Responsibilities: Must adhere to food safety standards and internal supply chain protocols. Must comply with company policies on financial controls and information security.

III. SUCCESS METRICS & KPIS

1. Production Efficiency

• % Schedule Adherence.
• Reduction in production downtime.

2. Inventory & Waste Control

• % Production Yield.
• % Waste levels and expired stock (FEFO adherence).

3. Supply Reliability

• Rate of stockouts for finished goods and raw materials.

Key Influencing Factors for KPI Achievement

• Cross-Functional Collaboration: Success depends on accurate data from Sales (forecasts) and Production (capacity updates), as well as coordination with the DSP Manager, Supply Planner, and Logistics team.

IV. COMPETENCIES

4Ps Value

• Authenticity

• Compassion

• Kaizen

• Omotenashi

Leadership & Functional Competency

• Problem Solving and Structural Thinking
• Analytical and Logical Thinking
• Communication and Stakeholder Influence

• Efficient Time Management and Productivity

V. TOOLS, ENVIRONMENT & WORKING CONDITIONS

Systems & Tools

• ERP/Demand Planning software (e.g., SAP, Oracle).
• Microsoft 365 Suite (Advanced Excel, Word, PowerPoint).

Work Setting

• Primary: Corporate Head Office / Production Facility.

• Interacts with Warehouse and Logistics sites as required.

Travel Expectations

• On-demand local travel to production or warehouse sites.

VI. REQUIRED QUALIFICATIONS

Education Background

• Minimum: Bachelor’s degree in Economics, Supply Chain, or Foreign Trade.

• Preferred: Advanced knowledge of Demand Planning is a must; basic knowledge of Finance is a plus.

Language Proficiency

• Required: English fluency (spoken & written).

VII. REQUIRED EXPERIENCE

Minimum Experience Duration

• 3+ years in Supply Chain.

Relevant Experience

• Required: Experience in interpreting complex data sets and translating them into actionable business insights.

• Preferred: Experience in the F&B or Retail sectors.

Stakeholder Influence & Collaboration

• Required: Strong coordination skills and ability to communicate technical data to non-technical stakeholders.

Industry or Domain Expertise

• Required: Proficiency in production scheduling, capacity analysis, and FEFO inventory management.

This Job Profile is intended as a reference framework. Actual responsibilities, scope, and requirements may be adjusted based on business priorities and evolving organizational needs.

At 4P’s, we welcome Partners from all backgrounds to grow, learn, and make an impact together.
Here, our culture is built on Compassion, Authenticity, Kaizen, and Omotenashi — values we live every day.

Explore our career site for career opportunities across all brands under the 4P’s Group: Pizza 4P’s, Cheese 4P’s, Kitchen 4P’s, Cafe 4P’s and Ippudo Vietnam.

Follow us on Instagram @LifeAt4Ps to explore real stories from our Partners and sneakpeak into the life at 4P's.