Local to Columbus Ohio_Jr. Help Desk Analyst

  • Contract

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.


Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 


Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us.


We make sure that we deliver performance driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Job description:

· Understanding of Desktop Support and Software Licensing Services.

· Uses creativity and innovation to automate and streamline processes and procedures.

· Understands customer support, likes to work with people and can ensure that the customer is satisfied.

· Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause.

· Working knowledge of Excel spreadsheets.

· Strong communication/leadership skills.

Qualifications

Mandatory Requirements/Time

· 1 Year I.T experience

· 1Year Troubleshooting experience

· 1 Year experience documenting procedures

Desired Skills/Time

Service Now experience is desired.

Additional Information

In person interview is required for this position. We need local candidates for these positions.