360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

This position is responsible for but not limited to the following:

•            Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements 

•            Responsible for management, maintenance and architecture of storage, virtualized environment, servers, network devices, and productivity tools 

•            Monitor systems and identify performance issues proactively 

•            Work within strict time frames and elevate incidents within defined timeframes 

•            Test all changes to networks, hardware, software, and hosted applications 

•            Deploy application code through development lifecycle in coordination with development teams

•            Monitors service delivery compliance to budget, quality standards and customer and business stakeholder requirements 

•            Cater to doing infrastructure coordination related to design and setup activities at different stages of a project 

•            Work with various vendors and service providers to ensure productive environment 

•            Resolve issues and prepare status reviews and reports 

•            Professionally represent the infrastructure team as a technical consultant on projects. 

•            Maintain the necessary project plans and documentation of all system builds and modifications 

•            Interact and coordinate with vendors, suppliers, distributors and contract consultants 

•            Maintain a good working knowledge of current infrastructure and future trends 

•            Maintain good working relationships with all service providers and vendor to ensure that services received meet expected requirements of contract

•            Determines server sizing and configuration, printer configuration, bandwidth analysis and capacity planning.

•            Assists in the development of configuration standards.

•            Installs/configures servers and server software/drivers.

•            Monitors the availability of updates/upgrades to all server hardware, tests and installs updates/upgrades.

•            Performs Network Management functions using various management and monitoring tools available including sophisticated network management systems.

•            Develops procedures and scripts for Service Desk.

•            Employs Remedy software to report calls and call clearance and change management activities

•            Places service calls for servers and network equipment.

•            Work with Client's partners and employees including IT coordinators in deployment activities.

•            Attend meetings with Client's developers, users, and partners.

•            Proactively plans for business continuity and disaster avoidance.

•            Creates/updates disaster recovery plans.

•            Participates in disaster recovery drills.

•            Provide all required information to assure a complete and accurate equipment inventory.

•            Unpack/pack computer equipment.

•            Perform related duties as required.

Competencies and Experience: 

•            Solid technical background in a client/server environment including infrastructure networks, hardware, software and telecommunications 

•            Good knowledge of security as it relates to network and server infrastructure 

•            Experience using automated monitoring tools 

•            Ability to identify incident trends in order to elevate incidents in accordance with standard protocols 

•            Able to gather relevant information systematically to troubleshoot and resolve issues 

•            Ability to analyze network packet captures

•            Experience with distributed web application hosting

•            Experience with Microsoft clustering technologies

•            Experience with multi domain Active Directory forests

•            Ability to work in a team environment 

•            Good analytical, problem solving and decision making skills 

•            Good attention to detail, testing and documentation 

•            Knowledge of ITIL and industry best practices 

•            Strong virtualization experience using VMWare vSphere

•            Ability to maintain good working relationships with third party service providers and vendors 

•            Strong oral and written communication skills 

      Minimum of a Bachelor’s degree in computer science or related field or equivalent as well as a minimum of 3 years’ experience or Associates degree in computer science or related field and 4 years’ experience.

2.             Certifications: MCSE required. 

3.             Specific knowledge required in the following areas:

4.             Microsoft Server Operating Systems, MS IIS, VMware vSphere

5.             In-depth knowledge of PC operations, printer operations, file server operations, print server operations, and network operations.

6.             Strong knowledge of Windows and Windows products, personal computer software set up and installation, PC connectivity products and PC hardware connectivity.

7.             Strong knowledge of enterprise architecture technologies including load balancing, DNS and certificates

8.             Working knowledge of Microsoft Office products (Word, Excel, Powerpoint, Access, Visio)

9.             Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines and a willingness to work off hours as the need arises in support of changes to the LANs and WANs.

10.          Effective verbal communication skills are required to work with all levels of the organization including management, vendors, and various PENNDOT personnel. Effective writing skills are required in order to document work performed.

11.          Superior interpersonal and customer service skills required including ability to work effectively in a team environment. High level of proficiency in effective problem solving required. 

Regards, 

Vikas Kumar

vikas.kumar(@)360itpro(dot)com