At 2N, we're building the future of building access - developing and manufacturing cutting-edge intercoms and access control systems that open doors from Dubai to New York.

We're hiring a tech-savvy team player to support our customers! Are you communicative, eager to learn, and excited about new technologies? Join our growing team as a Customer Support Specialist! This is a great opportunity for both fresh graduates and experienced professionals looking to grow.

• Assist our customers via phone, chat, and email – always with a smile. We're here to help them choose the perfect product, set it up, or resolve any issues, including local network difficulties when using our products.
• Help prepare our products for exhibitions.
• Work closely with our Technical Support, Customer Care, and Marketing teams.
• Solve problems, share ideas, and contribute to improving our services.

• Strong written and spoken English, plus proficiency in French.
• A customer-first mindset and a helpful attitude.
• Good communication and teamwork skills.
• Curiosity, attention to detail, and a willingness to learn.
• A technical background (TCP/IP, SIP protocol) is a plus but not a must – the position is also suitable for fresh graduates.

• Full onboarding and training—you’ll try out each of our products and get to know them in detail.
• You’ll be part of a friendly, open-minded, and motivated team who will always be at hand to support you.
• You will enjoy working in a prosperous and stable European company that is a part of the Axis group.
• You will have a great deal of autonomy in decision-making.
• You will work with top-class technologies that are used worldwide.
• 5 weeks of vacation.
• Company annual bonus system (up to 1.8 times the monthly salary).
• Meal allowance 100 CZK/workday.
• Sabbatical leave - 20 additional days of paid leave for every 5 years of service.
• We value your development.
• Regular company events - sports tournaments, teambuilding, barbecues after work...
• Flexible working hours.
• Company bonus by choice: Benefit Plus program or public transport compensation or MultiSport card.
• Free breakfasts and flu vaccination to keep you energized and healthy.

Additional information:

• What are the next steps after applying for the job? Have a look at our hiring process at 2N.
• Are you interested in our company culture? Check out our COCUMA portal.
• More information about our products can be found on our website.

#LI-MM1 #LI-Hybrid

Didn't find any vacancies? Please contact us using the contact form.