Business Analyst

  • Full-time

Company Description

Our team shares a passion for success and a firm commitment to create an inspiring work environment for each and every employee. High moral standards, a positive attitude, and a hard-working mindset are all qualities that you will find in the people at 01 Systems.

We make every effort to care for our employees who are our most important asset. Our culture promotes an atmosphere of thoughtfulness, moments of laughter, and an appreciation of others as well as a strong work ethic and technical skills.

Our team encounter new learning opportunities every day; everything from the latest functionality in the newest systems, to different approaches companies use to solve similar business problems.

Job Description

You will utilize their technical expertise and industry best practices, methodologies and process controls to define and translate customer's business and functional requirements into solution deliverables to both new and existing customers.

Main Responsibilities:

  • Conduct discovery and consulting sessions with customers to determine the “As-Is” and “To-Be” states of their systems and document the business requirements.
  • Using the gathered information, analyze the options, alternatives, and system capabilities to best map our system functionality to meet the customer’s business requirements.
  • Document and validate the proposed technical solutions meet the customer's business and functional requirements.
  • Perform functional training and transfer knowledge to customer's team and project personnel.
  • This is a customer facing position and you may be required to work at customer site for prolonged periods or permanently. You must be able to travel minimum 25% - 75% of the time as required, without restriction.
  • Provide customers with follow-up consulting and general assistance in areas of expertise.
  • Attend internal project meetings and provide status on progress of activities and deliverables.
  • Work on special projects to help increase efficiencies across our technical implementations.
  • Act as a Trusted Advisor for the customers and communicate enhancement requests back to the product team.
  • Participate in system training and learn all aspects of system functionality.

Qualifications

Minimum Requirements:

  • Bachelor degree in Computer Science, Computer Engineering, or equivalent.
  • 3+ years of experience with large enterprise customers in a similar role.
  • 3+ years of experience in the banking/financial industry in particular in a similar roles.
  • Tracking, documenting and communicating project status, issues, risks and decisions to project stakeholders on the status of all deliverables and work accomplished.
  • Proficient in Microsoft Office products (Outlook, Word, Excel, PowerPoint).

Preferred Experience:

  • Experience in change management.
  • 2+ years of experience in BPM/Workflow or Archiving/DMS/ECM solutions in any industry.

Must Have Skills:

  • Fluent in Arabic and English languages, both written and verbal.
  • Demonstrated ability to analyze requirements and understand the technology implications of the requirements to make independent decisions quickly and effectively.
  • Demonstrated ability to work independently and collaboratively with colleagues, customers and partners.
  • Excellent communication skills, organizational skills, prioritization skills, documentation skills, problem-solving and analytical skills.
  • Must be a self-motivated person with a drive for continuous learning and improvement.
  • Must be presentable and self-confident.
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