Help Desk Support

  • Full-time

Company Description

Ulbrich Stainless Steels & Special Metals, Inc. is a high-precision, value added processor of Stainless Steels, Nickel Alloys, Titanium Alloys, Cobalt Alloys, Niobium, Tantalum, Nitinol for a wide range of difficult-to-manufacture, niche-market applications such as aerospace jet engine seals, nuclear reactor fuel cages, heart pacemaker containers, PV ribbon, computer chip substrate, chemical processing tower components, automotive airbag burst disks, automotive oxygen sensors, medical catheters, and cell phone key pads.

The material is made in the forms of precision strip and Ultralite foil, shaped (profile) wire, and precision flat wire in micro dimensions. This company was established in 1924, is a Connecticut company, and is privately held. It has 9 wholly owned subsidiaries located in the US, Mexico, Canada, and Austria employ over 700 people worldwide. The Corporate Headquarters and principal technology center is located in Connecticut. Our continued growth and expansion translates into career opportunities in many areas and locations. We are on the cutting edge of many new technologies and product applications and our future is an exciting one.Come grow with us and be part of our promising future!

Job Description

We currently have an immediate opening for Help Desk Support at the Ulbrich corporate office in North Haven, CT. The computer help desk support person will assist employees in diagnosing and solving various computer related problems; work with helpdesk software for task management and tracking; answer, evaluate, and prioritize end-user issues with hardware, software, networking, telephone and other computer-related technologies.

Qualifications

Qualified candidates should possess an Associate Degree plus a minimum of 2 years similar experience. Excellent communication skills to include face-to-face, telephone, & written communications are necessary. Proficient computer skills and Microsoft Office Suite of products i.e. Outlook, Word, Excel, PowerPoint are required. Experience troubleshooting Windows operating systems. Able to remotely troubleshoot via phone, web conferencing and remote access.

Additional Information

This position offers a competitive salary and attractive benefits and the opportunity to expand skills within a company that offers a diverse workforce and a welcoming company culture.


Ulbrich is an Equal Opportunity Employer             

M/F/Disabled/Veterans