The women and men working at Publicis are more ready to face the future than at any other creative company. Since our birth in 1926, we have always been the leaders of change.
We have always managed to anticipate the developments and inflection points of our industry – successfully investing in digital in its early stages, for example.

Transformation means keeping pace with the huge changes taking place in the economy, in technology and in society at large. In an age of convergence and empowerment, we aim to attract people can help our clients reinvent themselves and guide them through their transformation. That’s the challenge: help our clients transform their business. It demands colorful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption.

The Account Manager will use business and strategic intelligence in a creative environment. This role is for a thinker, someone who understands the digital landscape and a curious challenger to understand and interpret client needs. The Account Manager will tackle business problems and communications briefs while managing allocated resource teams. Additionally, he/she will also:

• Act as day-to-day client contact, sometimes across multiple clients/accounts in a fast-paced atmosphere; work load prioritization skills are a must for success
• Oversee and runs team status meetings to align internal stakeholders on priorities and goals of the meeting/projects
• Work with directors on account leadership to develop strategy presentations, communication plans, element/creative briefs and other client-mapping deliverables

Specific Duties:

In addition to external client service duties, the Account Manager will have experience crafting and executing both traditional creative and social media campaigns. They will be a passionate team player with very strong creative, strategic thinking and organizational abilities:

• Develop new business by analysing account potential, identifying and evaluating additional needs and analysing opportunities
• Develop innovative channel solutions to meet client’s business needs.
• Maintain the highest standards of quality throughout development and implementation of all work
• Undertake market, competitor and client business analysis to ensure understanding of client’s business, market environment and products/brands
• Responsible for end to end project execution
• Ensure dedicated monthly/quarterly field time to gauge on the ground market trends and developments
• Proactively address client challenges with innovative solutions
• Contribute to the development of the social mediastrategy
• Monitor, control and report expenditure against all financial budgets (by account)
• Forecast and track key account metrics (e.g. campaign views, engagement, etc.)
• Negotiate contracts and close agreements with third-party suppliers and clients to maximize agency revenue.
• Control scope creep and build a culture of long-term saving
• Implement effective Timesheet management for the team
• Assist Account Director with multichannel campaign results analysis, optimization and strategic recommendations, best practices recommendations, and client presentations
• Continually look for ways to improve account growth through clear understanding of clients’ objectives and goals
• Provide leadership and mentoring to Account Executive.

• Expert at Microsoft Office Suite (Excel, PowerPoint, Word)•Sound understanding of financial principles
• Project Management
• Prior experience in telecom category is a plus, but not required
• Understandingofconsumerbehavioursandindustrytrends
• Proven ability to manage multiple projects at a time while maintaining acute attention to detail
• Deep digital and data understanding
• 5 years relevant work experience in a similar environment
• Bachelor’s degree in appropriate field is preferred
• Assume a high level of enthusiasm and be able to respond well under pressure
• Strong knowledge of marketing principles and strategies
• Demonstrated experience in managing client relationships and projects
• Knowledge of customer retention process and the ability to analyze processes
• Polished & Refined: a strong focus on accuracy, attention to detail, and timeliness
• Communicator: excellent oral/written communication skills with a keen ability to keep supervisors properly informed
• Self-Starter: must be a quick learner, intuitive, and proactive
• Exceptional organizational and time-management skills