Technology Manager

  • Full-time

Company Description

Digitas is The Connected Marketing Agency, relentlessly committed to help brands better connect with people through Truth. Connection. Wonder. Our team is deliberately diversified — with experts in data, strategy, creative, media, and tech working seamlessly across capabilities and continents to make better connections and achieve ambitious outcomes through ideas that excite, provoke and inspire.

We are endlessly curious and fully transparent, always examining real human behaviour to create authentic connections — between brands and consumers, clients and partners, and ideas and outcomes. Digitas operates in over 25 countries across six continents and is part of Publicis Media, one of four solution hubs within Publicis Groupe, which is present in over 100 countries and employs nearly 80,000 professionals worldwide.

Job Description

As Manager of Technology, you’ll shepherd projects through their lifecycles. You’ll help lead a cross-functional team that includes marketing, strategy, planning, creative and project management, educating the group at large on Technology tactics and the business impact.

Day to day, your responsibilities will include:

  • Keeping pulse on emerging digital production technologies and shaping technical direction
  • Salesforce development experience is a must around Sales, Service & Marketing Cloud
  • Adobe experience is a plus (AEM, Campaign & Analytics)
  • Accurately estimating hours and project time needs, and actively participating in scope definition
  • Creating and maintaining functional and technical requirements
  • Proactively identifying and resolving technical issues with your team
  • Identifying and evaluating 3rd party vendors
  • Developing client team leadership for complex and/or multiple projects
  • Collaborating across functions to develop project concepts and define scope, budgets and timelines
  • Determining daily project status and manage client expectations
  • Working closely with QA to manage the quality assurance process
  • Providing technology insights, recommendations and solutions to clients.

Qualifications

  • A degree (Computer Science or equivalent preferred)
  • Experience in web programming, management or comparable experience and in managing technical or operational teams (preferably at a creative/digital agency)
  • Project Management Certification (preferred)
  • Proven track record as a technical leader
  • Deep familiarity with the digital environment
  • Strong understanding of business and technical processes to enable smart technology solutions
  • Collaboration, flexibility and the ability operate effectively – even in ambiguous circumstances
  • Complete knowledge of QA processes and conventions
  • Knowledge of project management methodologies, e.g., Scrum and Waterfall
  • Ability to identify and communicate project and team risks to senior team members and/or leadership
  • Skill in breaking down larger efforts into digestible tasks for other team members
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