You see things a little differently. So do we. We believe that what you value is more important than what your CV says. Come see things a little differently with us.

ABOUT YOU

You are a strong hands-on leader who knows how to lead through people. You are passionate about developing and inspiring your co-workers and, together with your team, you provide our customers with a fun and hassle free shopping experience in our store.

You:

• Have a minimum of 2 years experience in leading people;

• Are self-reliant and motivated with a proven ability to work as part of a larger team;

• Have the ability to adjust the style of communication to get the message across to the receiver;

• Have the ability to prioritise and organise your work and the work of others in order to make the most efficient use of the time available;

• Have checkout service experience gained in the retail industry;

• Have good analytical skills;

• Communicate confidently and clearly in Dutch and English.

ABOUT THE JOB

The IKEA Delft Store is now looking for a Checkout Services Team Leader, reporting to the Checkout Services Manager Customer Relations.

In your role as a Checkout Services Team Leader you support the entire Customer Relations team. Your aim is to create a positive experience for our customers, so they will want to return and shop with us again. We use the IKEA tools and expertise of our colleagues to support us in achieving this.

You contribute to a fast and efficient checkout service for our customers which is cost-effective for the IKEA store. Our customers are guided to the appropriate checkout, you follow up on the queuing policy and waiting times in the check-out area and take action to ensure we keep the agreed goals. You ensure that our store is a safe and secure environment at all times for customers and co-workers.

ABOUT IKEA

IKEA is the world’s leader in life at home with exceptional opportunities to grow and develop together. We are value driven and home furnishing is our passion. Our aim is to create a better every day live for the many people. IKEA has 380 stores in 48 countries.

AVAILABILITY

At IKEA we have our customers always in focus and we are there for them at any time they shop with us. This means that we expect you to be there as well, also during the evenings and weekends.

GROWING TOGETHER
IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together.

ARE YOU INSPIRED BY AND INTERESTED IN THIS JOB OPPORTUNITY?
The application deadline is May 30th 2017. To apply, please submit your motivation letter and CV in English.