Network Support Technician - Intermediate - Immediate Hire

  • Full-time

Company Description

A3T, a fast growing firm, specializes in Defensive Cyber Security Services, Enterprise Information Technology (IT) Solutions, and Professional Services driven by customer requirements. Our client’s customers are the focal point of all decisions and actions. A3T provides customer-centric services
and focus resources to meet operational requirements, exceed expectations, and sustain organizational growth while mitigating risk.  

Join A3T and watch your career soar! A3T is a small, agile, company looking for incredible talent to support the United States Government in many important national security roles.  A3T is looking to bring on an experienced Network Support Technician - Intermediate with “Next-Level Thinking” who is ready to take their career to a new level with A3T.

Job Description

As the Network Support Technician ( LAN Technician III ) , you will hold a critical position on our dynamic team within the U.S. Army Network Enterprise Center (NEC) at Fort Benning, GA. Your knowledge, experience and subject matter expertise will ensure the government customer's Network and its users are supported to the highest standards and with the utmost professionalism. In assuming this position, you will be a critical contributor to meeting A3T's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. A3T is always seeking talent and we encourage you to apply.

Highlights of Responsibilities:

  • Respond to network problems utilizing testing tools and techniques and interface with support groups to ensure escalation during outages or degraded performance.
  • Support installation of terminals and possess strong knowledge of network systems and management software.
  • Monitor and respond to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
  • Install and configure network hardware and software.
  • Provide network troubleshooting and support.
  • Provide technical support and training to end-users and administer network security.
  • Back up file server data/disks and Provide complex server maintenance. •Sets up new users and delete old users from the network.
  • May provide guidance and work leadership to less-experienced technicians.
  • Maintain current knowledge of relevant technology as assigned.
  • Provide effective and professional oral and written communications with internal and external contractor and government employees.
  • Participate in special projects as required.

Qualifications

Requirements:

  • 5 years of direct experience
  • Active DoD Secret Security Clearance
  • CE certification required •Security+ and BCNE certification
  • Associates Degree or higher in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
  • Working knowledge of CISCO Switches/Routers, Call Manager experience (VOIP), INFO BLOX knowledge, Brocade switches, KG175A and KG175D, understand layer 2 switching and a working knowledge of layer 3 routing, experience with remedy.

Additional Information

Agil3Tech (A3T) offers a competitive benefits package to include: paid holidays, paid time off, medical, dental, vision, company paid long and short term disability and life insurance, referral bonuses, certification reimbursement program, etc.

It is the policy of A3T to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations.

We maintain a drug-free workplace and perform pre-employment substance abuse testing to include background checks.

All your information will be kept confidential according to EEO guidelines.