AJ Bell is one of the largest providers of online investment platforms and stockbroker services in the UK, with assets under administration exceeding £56.5 billion and more than 295,000 clients. Our award-winning products include AJ Bell Youinvest and AJ Bell Investcentre. We have our head office in Manchester, as well as a Media office in London.

We are now looking to recruit hardworking, articulate individuals to join our Customer Service Administration teams where you will play a key role in providing our award-winning service to our customers. For hard working individuals, there are excellent career development opportunities available.

The purpose of the role is to provide customer support for AJ Bell Youinvest & Investcentre customers across our award winning product range. Working in our Exchange Quay, Manchester office day to day responsibilities include processing customer requests, handling financial transactions, producing letters and emails, working efficiently with our internal systems and maintaining accurate records on our databases and resolving customer quires via phone and email.

• You will have a minimum of 5 GCSE's grades A*-C (or equivalent) including Maths and English
• Ability and commitment to deliver excellent customer service skills
• Strong communication skills, both written and verbal.
• Competent IT skills, including Word, Excel and Outlook.
• Ability to work to deadlines and under pressure, at times unsupervised
• Experience of financial services, or a keen interest in it, is desirable

In return we will provide all the training and support you need in order to develop within your role. 

There are opportunities for growth and professional development for members wanting to progress within their career including induction training and our study support scheme which is part of our benefits package.

At AJ Bell you can expect a friendly working environment with a strong sense of team work, we have a great sense of pride in what we do and this is reflected in our guiding principles.

In return for your hard work you will be entitled to:

• Basic salary of £20-22k
• 24 days holiday increasing up to 30 days with service, plus bank holidays
• Discretionary annual bonus
• Contributory pension scheme
• Paid study support for qualifications
• Enhanced maternity/paternity scheme
• Bike loan
• Season ticket loan portal
• Discounted PMI and Dental
• Free gym 
• Holiday buy/sell scheme
• Free social events
• Plus much more